Common Issues & Solutions
- Haggai Elezara
- May 18, 2021
- 1 min read
Updated: Feb 20
We’ve compiled answers to frequently asked questions to help you resolve common issues quickly.
1️⃣ Today’s Zmanim (Times) Are Incorrect
✅ Ensure the app has access to location services.
✅ If you’re in a closed building, the GPS signal may be weak, causing the app to display Jerusalem’s default times.
2️⃣ Incorrect Torah Portion
✅ If you are in Israel, go to Settings and enable “I am in Israel”. Otherwise, you will see the Torah portion for the Diaspora.
3️⃣ Changing the App Language to Hebrew
✅ If your phone is set to English but you want the app in Hebrew, enable “Set Hebrew as Default Language” in the app settings.
4️⃣ Turning Off Push Notifications
📲 Android – Uncheck “Allow notifications for your device” in the app settings.
📲 iPhone – In the app settings, scroll down and tap “Alerts” to open phone settings, where you can disable notifications.
5️⃣ Compass Not Working
✅ Make sure your phone case does not contain a magnet, as it can interfere with the compass.
✅ Ensure the app has access to location services.
6️⃣ Unable to Install Stickers on WhatsApp
✅ Make sure your WhatsApp app is updated to the latest version, then try again.
For further assistance, feel free to reach out—we’re happy to help!
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